Guide to Creating an Office 365 Global Admin Account

In order for CIR to be able to connect to your Office 365 | Exchange Online accounts, it needs to be given the logon (username and password) of an account within your organization that has the "Global Admin" role.  While you may use an existing Global Admin for this, we recommend creating a new "CIRAdmin365" Global Admin account.

To create a new Office 365 administrative account:

1. On your computer’s web browser, go to https://login.microsoftonline.com/ and log with an existing Global Admin account.
   1. The account that was created when Office 365 was initially purchased should have automatically been made a Global Admin.
2. Go to the Admin section.
   
3. In the Office 365 menu, select USERS > Active Users.
   
   

4. Click the "+" button on the Active Users dashboard.
   
   

The Create new user account dialog will be displayed.

5. Fill in the dialog with the name and password you would like to use and click Create.
   
   

6. After the account creation has completed, close the dialog.
7. Back in the Active Users dashboard, select the account you just created.
   
   
8. On the right, where it shows a summary of the account, click on EDIT USER ROLES.
   
   
9. In the Edit user roles dialog, select Global administrator and click Save.
   
   

 Following this, please send the new email address to your CIR POC(s) with the password being sent separately.  We recommend options such as texting your POC the password or using a website such as OneTimeSecret or CloakMy and sending the POC an email with the link.